Shipping policy

  1. Processing Time: Orders typically take 1-2 business days to process before they are shipped out. 
  2. Shipping Methods: We ship via UPS unless shipping to a PO Box, in which case we ship with USPS.
  3. Shipping Rates: Shipping rates are calculated based on product and purchase amount. You can view the shipping cost during the checkout process before completing your purchase.
  4. Tracking Information: Once your order has been shipped, you will receive a confirmation email containing tracking information. This allows you to track the progress of your shipment and estimate the delivery date.
  5. Shipping Address: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect addresses due to customer error.
  6. Shipping Delays: While we make every effort to ensure timely delivery of your orders, please understand that shipping delays may occur due to unforeseen circumstances such as extreme weather conditions, natural disasters, or carrier-related issues. We appreciate your patience and understanding during such situations.

If you have any questions or concerns regarding our shipping policy, please feel free to contact us. You can call or text us at (414) 441-4849 or email us at support@altamedical.com.

 

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